Writing Experience
- Senior Information Developer, Venafi 6+ years (current)
- Engagement Manager & Documentation Manager, Crossfuze Solutions 2 years
- Certified Flare Instructor, DocGuy Training 6+ years (current)
- Sr. Technical Writer, LDS Church 4.5 years
- SIB Documentation (Admin team) LDS Mission Network 5 years (volunteer)
- Technical Writer, Attensity Group 3 years
- Associate Technical Writer, Sungard Higher Education 2 years
- Sr. Technical Writer, Brigham Young University 4 years
Awards and Organizations
- Herriman Arts Council, 2022-current
- Service Now Administrator certification, 2015
- Featured presenter at MadWorld conference, 2013-2022
- Flare Instructor certification, 2008-present
- Madcap MVP, 2007-present
- MadCap Advanced Developer certification, 2008-present
- Community Affairs Committee, Society for Technical Communication, 2011-2013
- President, Intermountain STC chapter, 2010-2012
- Vice President, Intermountain STC chapter, 2009-2010
Presentations
- “Customizing HTML5 & Webhelp Output to Match Your Company Style” MadWorld 2013
- “Picture This: Optimizing Images with Flare and Capture” MadWorld 2013
- “Content Reuse Tips and Tricks” MadWorld 2013
- “Yeah, Flare Can Do That” MadWorld 2014
- “Single Sourcing: Tell Me More!” MadWorld 2014
- “Single Sourcing: Where Do I Start?” MadWorld 2014
- “Power in Print: PDF Output That Rocks” MadWorld 2014
- “The Who, What, When, Where, Why and How of Source Control” MadWorld 2015
- “You’re Using Capture with Flare, Right?” MadWorld 2015
- “Managing a MadCap Flare Project” MadWorld 2015
- “Consultant’s Corner” MadWorld 2015
- “Top Five Content Reuse Features in MadCap Flare” MadWorld 2016
- “Extending MadCap Flare with Web Programming and Scripting” MadWorld 2016
- “Hands-on with Source Control and MadCap Flare: Connecting and Working with a Project Using a Cloud Source Control Provider” MadWorld 2016
- “Lightning Talk” (Using Browser Inspection Tools to Troubleshoot CSS) MadWorld 2016
- “Go the Distance with Advanced Top Nav Output | Featuring CSS3 and jQuery” (with Daniel Ferguson) Advanced Workshop, MadWorld 2018
- “Getting Started with Context-Sensitive Help” MadWorld 2018
- “Troubleshooting problems in Flare” MadWorld 2018
- “Integrating media into a Flare project” MadWorld 2019
- “Global Project Linking: To Link or Not to Link. That is the question” MadWorld 2019
- “Taking Snippets to the next level: snippet conditions and snippet variables” Advanced Workshop, MadWorld 2019
- “Be an A11y: How to ensure your MadCap Flare output is accessible to a broader audience” (Two-part presentation) MadWorld 2022 (Part 1 slides from Google Drive; Part 2 Github repo of project)
- “Working with Confluence: From import to publishing multiple targets” MadWorld 2022 (Github repo of project)
- “Hands-on with jQuery in a MadCap Flare Project” Advanced Workshop, MadWorld 2022 (Github repo of project)
